Category Archives: Pest Control News Current Events

Angie’s Super Service Award Again!

Peninsular Pest Control Services, Inc., has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Pest Control Service and Lawn Fertilization & Treatment companies in the Jacksonville, Florida area were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

“We are honored to be recognized by our customers for the sixth year in a row in two categories,” said Carolyn Richardson, President of Peninsular Pest Control.  “Our outstanding service technicians do an excellent job treating our customer’s homes and lawns and often go beyond the call of duty.”

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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Angie's List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

On the Hunt for the Golden Silk (Banana) Spider!

JACKSONVILLE, Fla.– First Coast News reporter David Williams was on the hunt. He was hunting for something golden, something silky with eight legs and a lot of eyes. It's something that is common in Florida. He set out to find the Banana spider.

Its real name is the Golden Silk Spider, Nephila clavipes (linnaeus) according to the University of Florida's Institution of Food and Agricultural Sciences Extension.  “It is the largest of the orb-weaver spiders,” said George Richardson, Technical Director of Peninsular Pest Control Service. Richardson was leading the expedition.

“Most of the spiders that we're seeing now in landscapes are the orchard orb-weaver,” Richardson said.  They are in the Golden Silk's family.  AS SEEN ON WTLV, First Coast News:

Check out this story on firstcoastnews.com

Peninsular Pest Control Earns Esteemed 2013 Angie’s List Super Service Award

Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“We are honored to earn the 2013 Super Service Award in both the Pest Control/Exterminating and Lawn Fertilization & Treatment categories. At Peninsular, we do whatever it takes to satisfy our customers and receiving this award three years in a row is our affirmation that we are doing a good job,” said Carolyn Richardson, President of Peninsular Pest Control.

“Only about 5 percent of the companies Peninsular competes with in the Jacksonville area, are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.